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ContentTECH Summit Schedule Viewer

View, browse and sort the ever-growing list of sessions by pass type and track. Filter by pass type to see which sessions your pass makes you eligible to attend.

Our ContentTECH Summit Mobile app is scheduled for launch in March of 2020, so you will be able to build your schedule there with just a click of a button. While choosing breakout sessions is not required, it helps us with room planning. And remember, seating is first-come, first-served, so it is a good idea to plan out your schedule ahead of time.

Check back often as we will be adding more sessions and speakers frequently. Please note that session dates and times are subject to change.

Wendy RichardsonSenior Vice President, Customer Technical ServicesMastercard

Wendy leads the Mastercard Global Technical Services team, with the charter of delivering quality customer support and “voice of the customer” intelligence to Mastercard Product and Services teams. 

As an advocate for diversity and inclusion, Wendy served on the MasterCard Multicultural Steering Committee.  She is a proud recipient of the Most Influential Business Woman award from the St. Louis Business Journal, the Harlem YMCA Black Achievers in Industry Award, and the St. Louis American Salute to Excellence in Business Award. 

Wendy earned her undergraduate degree and Masters of Business Administration from Fontbonne University, where she subsequently served as a Sr. Adjunct Lecturer.  She gives back to her community via board membership with the National Urban League, the International Institute, and participation in a variety of volunteer programs, including Habitat for Humanity, Junior Achievement and Girls4Tech.