As VP Customer Experience at Zoomin Software, Megan Gilhooly has made it her mission to
change how organizations think about product content. Prior to this role, Megan spent two
decades managing content teams, driving content strategy, and delivering stellar
information experiences at companies like Amazon, Ping Identity, and INVIDI Technologies.
Her experience includes content for Support, Sales, Product, and Marketing. As a former
online retail business owner and Certified Scrum Master, Megan brings a unique perspective
to managing information development and content strategy. She has a BA in Speech
Communication, an MS in Journalism, an MS in Strategic Management, and a Masters
Certificate in Technical Communication.