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ContentTECH Summit Schedule Viewer

View, browse and sort the ever-growing list of sessions by pass type and track. Filter by pass type to see which sessions your pass makes you eligible to attend.

Our ContentTECH Summit Mobile app is scheduled for launch in March of 2020, so you will be able to build your schedule there with just a click of a button. While choosing breakout sessions is not required, it helps us with room planning. And remember, seating is first-come, first-served, so it is a good idea to plan out your schedule ahead of time.

Check back often as we will be adding more sessions and speakers frequently. Please note that session dates and times are subject to change.

Scaling Personalization: Adaptive content for omnichannel delivery

Date: Monday, August 10

Time: 1:00pm - 5:00pm

Pass Type: All Access, Main Conference Plus - Get your pass now!

Session Type: Workshop

Audience Level: Intermediate

Vault Recording: TBD

Audience Level: Intermediate

This workshop will teach a proven methodology to analyze, enrich and structure your content to help authors and agencies create omnichannel, personalisation and automation-ready content.

Single-source, omnichannel content is no longer a pipe dream, it's an imperative. Companies of all sizes are looking for content that can be personalized and then delivered to the browser, a print pipeline, available for reuse in new campaigns and deliverables all while being accessible in apps, kiosks, responsive mobile deliverables, eBooks and syndication services to our partners – even in wearable technologies and conversational UIs. All this should improve the experience of users, and of course, benefit the organizations that serve them. Adaptive content unifies all these concepts and makes such a paradigm possible.

This practical workshop will show you why you want and need to have adaptive content structures to optimize user experience today. Its hands-on introductory exercises will help you model your own content in a future-proof way.


  • An immediately applicable understanding of structuring your templates and building your metadata strategies that will make you a better manager, writer, content strategist, or UX designer
  • A clear run-down of the concrete business benefits of adaptive content and omnichannel content
  • A visual and conceptual language with which to align user experience designers and content creators
  • A simple overview of the systems architectures used by enterprises to optimise their content for omnichannel