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Joyce Lam (Information Architect, Precision Content Authoring Solutions)
Track: Future of Content
Session Type: Session
Audience Level: Beginner
Vault Recording: TBD
Audience Level: Beginner
Microcontent will open new channels for our content while improving delivery across existing channels. The path to intelligent microcontent is the next step in our journey in structured authoring. AI-powered cognitive content solutions perform best with content designed to be read by humans and processed by intelligent technologies. To deliver the right answer to prospects and customers, you need to optimize your content production approaches and begin crafting content with the precision humans appreciate, and technology requires. Explore and understand the challenges, unknowns, and possibilities with microcontent.
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