Megan Gilhooly (VP Customer Experience, Zoomin Software)
Pass Type: All Access, Main Conference, Main Conference Plus - Get your pass now!
Session Type: General Session
Audience Level: All
Vault Recording: TBD
Audience Level: All
It's easy to talk about the customer's experience with the content you write. But, like it or not, customers will engage with content from many different content silos. Creating an enterprise-wide digital experience starts with an assumption that no one team owns digital content. In this presentation, Megan will discuss how content silos can work together to deliver personalized and unified digital content experiences.
